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Job Information
Service Advisor
Company Information Posted : 15-04-2019
Company :  Pentagon Group
Job Information
Job Type : Permanent - Fulltime
Duration : Permanent
Category : Automotive
Recruiter Reference : IMP/12432/2219
URL for applications : Click to apply
Salary : Salary Package + Bonus to be discussed at interview
Job Status
Start Publishing : 15-04-2019
Stop Publishing : 13-05-2019
Location : 
Description

IS THIS YOU?

  • Do you have previous Service Advisor experience?
  • Do you work well under pressure whilst maintaining a professional attitude at all times?
  • Do you have VAG experience (desirable)?

If you can honestly answer “Yes” to the above then look no further.

Main responsibilities

As a Commercial Service Advisor, you will be the first point of contact for customers and as such, you’ll be an important ambassador for the Group. 

You will guide them through the entire process whilst their vehicle is with you and provide them and Management, with updates and information.

Your main focus will be:

  • Meeting & greeting customers both face to face and over the telephone.
  • Achieving pre-defined targets for upselling various Aftersales products & services
  • Maintaining high levels of customer satisfaction and service in line with Group and Manufacturer standards.
Ideal candidate

You will need to have:

  • Previous Service Advisor experience and training.
  • Unlimited confidence, resilience, drive, energy and talent.
  • A full valid UK driving licence.
  • Aftersales, Kerridge and VAG systems knowledge is a distinct advantage.
Qualifications
Preferred Skills
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