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Job Information
Night Porter
Company Information Posted : 12-01-2018
Company :  Exclusive Hotels
Job Information
Job Type : Permanent - Fulltime
Duration : Permanent
Category : Other
Recruiter Reference : exclusive/TP/188487/2316/7
URL for applications : Click to apply
Salary : Competitive salary and fantastic benefits
Job Status
Start Publishing : 12-01-2018
Stop Publishing : 09-02-2018
Location : 
Description

The Night Porter is responsible for the Hotel, its residents and its operations during the night time period and to ensure the safety and security of all guests and team members.


Package description

Hospitality is all about people and Exclusive Hotels and Venues are committed to ensuring our people are happy and well rewarded so that in turn, they pass the positivity onto our guests. As well as excellent training, development and progression opportunities, other benefits for successful candidates include;




  •        Competitive salary

  •        Uniform

  •        Complimentary meals whilst on duty

  •        Complimentary car parking

  •        Discounted room nights across all Exclusive Hotels and Venues

  •        Discounts on food and beverage across all Exclusive properties


Main responsibilities

The Night Porter will be responsible for;




  • The Hotel and its residents during the shift

  • Maintaining and enhancing luxury standards at all times

  • Running and balancing the Night Audit process

  • Night bar and room service

  • Running all emergency evacuations and procedures as per the standards

  • Answering any guest queries or questions

  • Security of the property and the guests

  • Answering switchboard.

  • Assisting the banqueting team with conference set ups and turns rounds.

  • Checking guests in and out of the hotel.

  • Adhering to all health and safety regulations

  • Maintaining standards of Cleanliness within the hotel.

  • Reporting of any maintenance faults.

  • Demonstrate good attention to detail.


Ideal candidate

  • Outstanding customer service skills

  • Previous experience in a similar operation

  • Excellent customer service techniques

  • A responsible and detail oriented approach to tasks

  • Ability to work alone

  • To have a great personality and be genuine, approachable and attentive.

  • Excellent spoken English.

  • Computer skills.

  • Positive attitude


About the company

Exclusive Hotels and Venues is a family owned collection of six individual and characterful country house hotels and venues situated across the south of England. Offering every imaginable leisure, wedding, meeting and training requirement and more they are all situated in beautiful locations, surrounded by acres of stunning countryside and gardens.


Qualifications
Preferred Skills
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