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Job Information
Customer Service Advisor
Company Information Posted : 14-02-2018
Company :  Jark Plc
Job Information
Job Type : Permanent - Fulltime
Duration : Permanent
Category : Customer Service
Recruiter Reference : ES - NTCUSTSERV
URL for applications : 
Salary : 7.8 - 7.8 UKP per hour
Job Status
Start Publishing : 14-02-2018
Stop Publishing : 02-04-2018
Location : 
Description Job Role: Full Time Customer Service Advisors
Location: Northampton, NN4
Hours: 8am -8pm (8 HOUR SHIFT, FLEXIBLE ANY 5 DAYS FROM 7)
Salary: £7.50

Start Date: 2nd January

If you are looking for a role within customer service then this is a fantastic opportunity to work for a market leader in the travel industry. There are lots of opportunities to progress and enhance your skills and career with excellent training and development opportunities

Whilst this role is initially a temporary position for up to 12 weeks there are very real opportunities to become permanent, depending on performance and attendance.

Candidate Profile:
To become a team member here, you must possess the passion and drive to achieve and enjoy helping people. My client is looking to hear from people with a background in retail, hairdressing, care work and call centres. Most importantly my client is looking for confident people who thrive to provide the best quality service

Role Overview:
You will be answering inbound calls from customers of a well known travel organisation; re-issuing travel cards, processing refunds, managing disputes and processing new applications. You will be talking with customers of all ages so adaptability in your communication is key to ensuring the customer is dealt with in a timely and professional manner.

Skills & Experience
– Must be PC literate; Word, Excel (accuracy and speed are tested)
– Must be able to calculate basic mathematics (using a calculator!)
– Customer Service experience essential; face to face and call centre
– Confident communicator; verbal and written
– Experience with working to tight deadlines and in a busy and bustling environment
– Excellent listening and typing skills
– Ability to multi-task

If you have the above skills and experience and can commit to the working hours we would like to hear from you. To apply please submit your CV.
Preferred Skills Customer Service Administration Communication
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