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CUSTOMER SERVICE ADVISOR
Company Information Posted : 14-03-2019
Company :  Jark Plc
Job Information
Job Type : Permanent - Fulltime
Duration : Permanent
Category : Administrative
Recruiter Reference : CA123
URL for applications : 
Salary : 19136 - 19136 UKP per year
Job Status
Start Publishing : 14-03-2019
Stop Publishing : 11-04-2019
Location : 
Description Tennial Personnel have an exciting permanent opportunity for someone that excels in Customer care. They have a bespoke client who is looking to expand their award winning team. A heritage of British design, born in Suffolk. They are an award-winning family business, designing and handcrafting luxury lighting and products for the home from our Suffolk workshops.

Aside from the high quality of the products, our customers keep coming back because:

- All our staff are based at our Suffolk workshop, so everyone they speak to will know our products through and through and can give knowledgeable advice.

-Outstanding customer service, delivery and returns policies set us out from the crowd. They are looking to recruit an outstanding Customer Service Advisor Level 2 to answer queries and take orders from their customers both on the telephone and in our showroom. You will provide professional, knowledgeable, personalised service to our customers through excellent communication skills, the ability to build rapport and leave a lasting impression.

What you will need:

- You will have a strong background in providing excellent customer service either by working in retail, or an equivalent industry, where delivering the best customer service experience really matters.

- All applicants will need to be computer-literate, although training in our specific company software will be given.

- All applicants will need to demonstrate impeccable communication skills both verbal and written

- A keen interest in period homes, homeware and interior design would be a real advantage.

In return, they will offer you a fun, lively working environment in a friendly family run business. They have a strong ongoing commitment to training and development within there customer service team and offer a comprehensive remuneration package.

This position is full-time, 5 days a week to include Saturdays (on a rota system).

Job Type: Full-time - Sales Level 2

Competitive salary up to £19800



Qualifications Experience: •Customer Relationship Managment systems: 1 year (Preferred) •Telephone Skills: 1 year (Preferred) •Working in a Showroom Environment: 1 year (Preferred) •Microsoft Office: 1 year (Preferred) •Providing excellent customer service: 1 year (Preferred)
Preferred Skills Experience: •Customer Relationship Managment systems: 1 year (Preferred) •Telephone Skills: 1 year (Preferred) •Working in a Showroom Environment: 1 year (Preferred) •Microsoft Office: 1 year (Preferred) •Providing excellent customer service: 1 year (Preferred)
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