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Business Analyst Apprentice
Company Information Posted : 12-02-2019
Job Information
Job Type : Permanent - Fulltime
Duration : Permanent
Category : Administrative
Recruiter Reference : MP-2549-60925
URL for applications : Click to apply
Salary : 8833.76 - 8833.76 UKP per year
Job Status
Start Publishing : 12-02-2019
Stop Publishing : 12-03-2019
Location : 
Description

Employer description: 
We are BPI OnDemand, an award-winning consultancy specialising in all things Customer Experience (CX). Our award-winning expertise enables us to shape the right Customer Experience solutions for your business aims.


Job overview:
To provide expert analysis of customer technical and business requirements, crafting the best possible solutions to fit their needs.


Main role / Responsibilities [will include but not be limited to]:
• Deliver best of breed solutions on time and to budget
• Provide a consultative approach to all solutions ensuring the customer gets the best available solution
• Ensure our customers receive the best possible service throughout the project
• Analyse and challenge Business Process with best practice to drive a better solution
• Challenge technical requirements with experience and best practice to deliver the best solution
• Find solutions to customer requirements through detailed knowledge and system and extensibility capabilities
• Work with the project manager to deliver the very best designs and solutions
• Deliver a world class customer experience through effective relationships with internal and external customers
• Ensure that customer solutions are effectively delivered
• Adhere to commercial governance in all project activities


Desired qualities, skills and knowledge:
• Communicating for Impact – Communicates with enthusiasm and clarity, Inspires and influences users
• Managing a changing Environment: Analytical, simplifies the complex and ambiguous, thinks laterally and creatively, displays sound judgements and solve problems
• Delivering Results – Can do, delivers, drives BPI OnDemand to win, Sets and prioritises challenging targets, Decisive, Makes decisions, Focused, manages own time and resources, Is cost conscious without reducing profitability, Manages risk
• Putting Customer First – Understands the value of profitable customers, Listens to and understands the customers’ needs, Delivers outstanding customer service
• Making a Personal Difference – Positive and courageous, Open, trustworthy and trusting, Resilient, takes personal responsibility, Curious, a real desire to learn
• Performing Through Our People – Motivates people and teams to perform, Values and adapts to different cultures
• Personal Development – Develops the capability and expertise of self and shows a drive and determination to progress BPI OnDemand


Desired qualification requirements:
• A-Levels in ICT/Business/Computing
• Or an Apprenticeship in a similar subject (this must be at least the level below the planned programme)
• Or an International Baccalaureate at level 3 in ICT


Working week:
Monday - Friday,
9am – 5:30pm,
37.5hrs per week, [all details will be confirmed with the employer]


Salary:
£170 per week


Benefits of the role/Future prospects:
• Opportunity for a full time role on completing the apprenticeship.
Many perks for working for BPI include:
• Ping-pong table on site
• Casual dress code
• Socials
• Regular pay reviews


Important Information:
QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.


To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

Qualifications
Preferred Skills
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